FY25 Impact Report

IHR by the
Numbers.

Our Work. Our People. Our Progress.

Shari Mickey-Boggs, Senior Associate Chancellor for Human Resources

Message from the Chief Human Resources Officer

Impact isn't just something we report, it's something we build.

At Illinois Human Resources, every data point tells a part of our story: a story of people, service, and intentional progress. The metrics shared here illuminate how our work shapes the employee experience, informs campuswide decisions, and upholds our commitment to transparency and continuous improvement.

Our goal is simple: create an environment where people thrive, and let the data show what that progress looks like.

Shari Mickey-Boggs

Senior Associate Chancellor for Human Resources

FY25 Highlights

Key Accomplishments

Six standout initiatives from Fiscal Year 2025 that reflect IHR's commitment to people, progress, and the Illinois community.

Executive Coaching Cohort

Launched a cohort-based coaching program as part of Executive Development Initiatives to support leadership growth across the university.

HR Career Architecture (HRCA)

Finalized the HRCA framework with the HR Operational Excellence Functional Design Team, aligning staff with standardized titles and job descriptions.

Illinois Value Proposition (IVP) Website & Tools

Introduced over 180 IVP resources, a Total Compensation Calculator, and an IVP Builder tool to support workplace satisfaction and engagement.

Asynchronous Training Resources

Delivered flexible, on-demand learning modules for supervisors including "Guidance on the Go" for progressive discipline, FLSA compliance, and Who To Contact resources.

Faculty Phased Retirement Program

Created a phased retirement option with the Office of the Provost to support flexible transitions for eligible faculty, including an educational website and information sessions.

Surveys for Continuous Improvement

Launched a campus-wide Exit Survey, IHR Customer Satisfaction Survey, and Workplace Satisfaction Survey to gather feedback and inform strategy.

View All FY25 Key Accomplishments

Fiscal Year 2025

Every Number Here Tells an FY25 Story.

Behind these FY25 numbers is meaningful work to strengthen recruitment, support employee growth and well‑being, celebrate service, and enhance the Illinois employee experience. They reflect the collective impact of Illinois Human Resources.

Scroll to see how this work came to life

A record year for talent acquisition at Illinois

Applicant Tracking Metrics

60,271

Applications Processed in FY25

Academic Professionals:10,945
Civil Service:36,898
Faculty:12,428

1,626

Positions Posted

Academic Professional:455
Civil Service:1,016
Faculty:154

89.24%

Offer Acceptance Rate

Academic Professionals:88.72%
Civil Service:89.74%
Faculty:88.55%

Hiring Efficiency

Time to Fill Metrics

Speed matters in hiring, as a shorter time to fill helps qualified candidates move quickly, reduces gaps, and strengthens teams. Illinois Human Resources maintained competitive timelines in FY25.

View Time to Fill Dashboards

Access is available to University of Illinois employees only.

Events & Engagement

Signature Events

Employees participating in the Illinois Value Proposition pop-up event on campus

Illinois Value Proposition (IVP)

The IVP initiative helps Illinois employees define and express the unique value of working at the University. In FY25, employees explored themes like career growth, flexibility, and impact while building their own IVP models. The top finials highlight what our people value most about working at Illinois.

Top Five (5) Finials of 2025

Growth & Advancement

Benefits & Compensation

Make a Difference

Flexible Workplace

Collaborative Mindset

Learn about the Illinois Value Proposition

2025 All-Employee Expo

The All-Employee Expo is more than an event, it is a celebration of the Illinois community where employees come together to connect, explore resources, and experience what makes Illinois a remarkable place to work. In 2025, campus energy reached new heights, with 1,910 attendees, representing a 61.6% increase since 2023.

What Attendees Said

"I initially came for the pin, but ended up exploring booths and engaging in many different activities. It was really fun and resourceful! I got to take a professional headshot as well, which is exciting."

"It was a great time and got to see a lot of coworkers and learn more about the campus."

Explore the Expo highlights

Employees visiting booths and connecting at the 2025 All Employee Expo

Title slide for Planning for Retirement: A Timeline for Action from Illinois Human Resources

Retirement Planning Conference

A total of 895 employees registered across the Illinois System, including 279 participants from our campus. Our campus also distinguished itself as the only location to host an in‑person watch party, which was attended by 33 employees.

Service Center Operations

Every successful hire at Illinois runs through our Service Center processing I-9s, background checks, and HR transactions with accuracy and speed. In FY25, our team handled over 55,000 critical actions to keep the university moving forward.

36,754

HRFE Transactions processed, powering every employment change on campus

10,260

I-9 Employment Verification forms completed, ensuring compliance for every new hire at Illinois

8,994

Background Checks processed, safeguarding the Illinois community through thorough pre-employment screening

Celebrating Excellence

Recognition Programs

Honoring the dedication, excellence, and lifelong contributions of the people who make Illinois extraordinary.

Anniversary Awards

The Anniversary Awards program recognizes Illinois employees for key milestones. In FY25, the launch of an online store streamlined the gift experience and increased engagement, resulting in a 91% redemption rate in the 2025 calendar year.

Explore Anniversary Awards

Chancellor's Staff Excellence Award

In FY25, sixteen employees were recognized with the Chancellor’s Staff Excellence Award for outstanding support of operations, research, education, students, and community outreach.

Explore Chancellor’s Staff Excellence Award

Civil Service scholarship recipients at the annual awards ceremony

Civil Service Employees & Dependents Scholarship

A total of 4 awardees received the Civil Service Employees and Dependents Scholarship in FY25, supporting Civil Service staff and their dependents pursuing undergraduate degrees.

Explore the Civil Service Scholarship

Reach & Engagement

Marketing & Communications

IHR’s marketing & communications team connects the Illinois community with the information, programs, and resources that matter most across web, social, and video channels.

283,233

Total visitors to the IHR website in FY25 exploring jobs, benefits, policies, and HR services

201,136

Total social media impressions across all platforms, spreading awareness of IHR programs and resources

7.45%

Average social media engagement rate, 3 to 5 times higher than the higher education industry benchmark of 1.5% to 2.5%

3,769

Post video views, reflecting increased engagement with IHR’s visual content and storytelling

14.02

Current eNPS (Employee Net Promoter Score)

Understanding what employees need to thrive at Illinois

Survey & Feedback Analytics

With 3,095 survey responses in 2025, Illinois gained critical insight into what helps employees thrive, shaping a stronger, more responsive workplace experience.

Caring for the people who make Illinois thrive

Faculty Staff Assistance & Well-Being

Supporting Illinois employees and their families through counseling, emergency assistance, and personalized care.

2,964

Faculty & Staff Assistance counseling appointments, confidential support for employees and families

674

Employees and household members provided with counseling services

$40,506

Emergency Fund (FSEF) support helped 55 employees navigate critical financial hardship

Recruitment & Connections

Building the Illinois Workforce

Meeting candidates where they are, on campus, at fairs, and beyond, our Recruitment team connects talent to careers one conversation at a time.

150

Applicants who met one-on-one with a recruiter for personalized career guidance

Applicants who applied for a position after their first conversation with a recruiter

Job fairs attended across the region to meet candidates where they are

Empowering employees to learn, grow, and thrive

Learning & Development

Building skills, recognizing excellence, and creating space for every Illinois employee to grow

2,584

Digital credentials issued through the Employee Learning & Organizational Effectiveness (ELOE) programs

Organizational development projects completed to strengthen teams and culture

5,580

Total employees impacted through ELOE-led training and development initiatives

AI Professional Development sessions equipped employees with the skills needed to navigate emerging technologies in the workplace

267

Participants joined the New Employee Orientation sessions welcoming them to the Illinois community

Labor Relations

Contracts & Labor Relations

Building strong agreements and resolving issues collaboratively across our union partnerships.

Collective Bargaining Agreements settled

Out of 40 labor relations grievances successfully resolved

IHR by theNumbers.